The mayor of San Jose, California, says the city failed to properly communicate with residents who were forced to evacuate their homes when floodwaters from a creek quickly spilled into streets during heavy rains.
City officials ordered more than 14,000 residents to leave their homes early Wednesday as water flooded homes and shut down a portion of a major freeway.
Some people said they got their first notice with a knock on their door from a firefighter in a boat.
Mayor Sam Liccardo said at a news conference that there is no question the city needs to improve communication in the future.
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