SACRAMENTO, California — Macy’s announced Wednesday that their store at Sacramento's Downtown Commons (DOCO), the one inside Arden Fair Mall and the inside Modesto's Vintage Faire Mall as three of 100 stores included in its Growth150 initiative.
Fifty stores across the country were upgraded in 2018 and since the changes were well received, Macy's decided to make the changes to 100 more stores. Macy's said the improvements were based on feedback from the first 50 stores.
John Harper, chief stores officer at Macy’s, said people will see an improvement in the stores and in how employees work with each other. He said the changes will help shoppers have a better experience while shopping.
“We are excited to continue to bring new, exciting and fresh experiences to these stores," Harper said.
All changes should be completed before November, a spokesperson for Macy's Emily Workman said.
The stores that are getting improvements will have physical changes, technological changes and improved customer service:
Physical Upgrades
If you feel like Macy's has looked the same for the last 20 years, they are trying to improve the look so it's more modern with new lights, renovated restrooms and improved fitting rooms.
Macy's said that some of the stores will move around departments and products to better suit the shopping experience for the customers.
Most of the updated stores will now offer food and beverage options. These stores will also have added or expanded furniture and mattress departments.
A few of the stores have also added Backstage, Macy’s low-budget concept. This has already been added to the downtown Sacramento location.
New Technology
The company also made technology enhancements to improve how customers shop with virtual reality furniture shopping, full-service shopping in the shoe department and better radio communications for staff. These improvements are meant to help cut the time people wait in Macy's in half.
Improved Customer Service and Experience
Macy's customers can also book a styling appointment with a Macy’s Personal Stylist for free according to the company's press release. The stylist can help people shop for any product in the store that fits their personal, style, budget and need.
Not all stores will have the same feature but here are some of the changes made in stores across the U.S.:
Macy's revamps stores across the US
Here is the full list of stores getting upgrades:
Arizona
Phoenix, AZ – Macy’s Biltmore Fashion Park
Scottsdale, AZ – Macy’s Scottsdale Fashion Square
California
Brea, CA – Macy’s Brea Mall
Burbank, CA – Macy’s Burbank Town Center
Canoga Park, CA – Macy’s Topanga Plaza
Carlsbad, CA – Macy’s Plaza Camino
Chula Vista, CA – Macy’s Chula Vista Center
Concord, CA – Macy’s Sun Valley Shopping Center
Costa Mesa, CA – Macy’s South Coast Plaza
Culver City, CA – Macy’s Culver City Center Downey, CA – Macy’s Stonewood Center
Fresno, CA – Macy’s Fashion Fair
Los Angeles, CA – Macy’s Baldwin Hills Crenshaw Plaza
Madera, CA – Macy’s Village at Corte Madera
Modesto, CA – Macy’s Vintage Faire
Montclair, CA – Macy’s Montclair Plaza
Monterey, CA – Macy’s Del Monte Center
National City, CA – Macy’s Plaza Bonita
Newport Beach, CA – Macy’s Fashion Island
Palm Desert, CA – Macy’s Palm Desert
Pleasanton, CA – Macy’s Stone Ridge Shopping Center
Sacramento, CA – Macy’s Arden Fair
Sacramento, CA – Macy’s Downtown Plaza
San Diego, CA – Macy’s Fashion Valley
Santa Barbara, CA – Macy’s La Cumbre Plaza
Santa Clara, CA – Macy’s Valley Fair
Santa Clarita, CA – Macy’s Valencia Town Center
San Mateo, CA – Macy’s Hillsdale Shopping Center
Santa Rosa, CA – Macy’s Santa Rosa Mall
Sherman Oaks, CA – Macy’s Fashion Square
Temecula, CA – Macy’s Promenade in Temecula
Colorado
Denver, CO – Macy’s Cherry Creek
Connecticut
Danbury, CT – Macy’s Danbury Fair
District of Columbia
Washington, D.C – Macy’s Metro Center
Florida
Boca Raton, FL – Macy’s Town Center at Boca Raton
Clearwater, FL – Macy’s Countryside Mall
Coral Springs, FL – Macy’s Coral Square
Fort Lauderdale, FL – Macy’s Fort Lauderdale Galleria
Miami, FL – Macy’s Dadeland
Naples, FL – Macy’s Coastland Center
Orlando, FL – Macy’s Mall of Millenia
Palm Beach Gardens, FL – Macy’s The Gardens
Plantation, FL – Macy’s Broward Mall
West Palm Beach, FL – Macy’s Wellington Green
Georgia
Alpharetta, GA – Macy’s North Point Mall
Atlanta, GA – Macy’s Cumberland Mall
Atlanta, GA – Macy’s Perimeter Mall
Guam
Dededo, GU – Macy’s Micronesia Mall
Hawaii
Honolulu, HI – Macy’s Ala Moana
Idaho
Boise, ID – Macy’s Boise
Indiana
Fort Wayne, IN – Macy’s Glenbrook Square
Mishawaka, IN – Macy’s University Park Mall
Kentucky
Louisville, KY – Macy’s Oxmoor Center
Louisiana
Metairie, LA – Macy’s Lakeside
Maryland
Columbia, MD – Macy’s Columbia
Towson, MD – Macy’s Townson Town Center
Massachusetts
Burlington, MA – Macy’s Burlington Mall
Holyoke, MA – Macy’s Holyoke Mall at Ingleside
Missouri
St. Louis, MO – Macy’s St. Louis Galleria
St. Louis, MO – Macy’s West County Center
Nevada
Reno, NV – Macy’s Meadowood Mall
New Hampshire
Nashua, NH – Macy’s Pheasant Lane Mall
New Jersey
Bridgewater, NJ – Macy’s Bridgewater Commons
Menlo Park, NJ – Macy’s Menlo Park
New Mexico
Albuquerque, NM - Macy’s Coronado Center
New York
Brooklyn, NY – Macy’s Downtown Brooklyn
Buffalo, NY – Macy’s Walden Galleria
Elmhurst, NY – Macy’s Queens Center
Flushing, NY – Macy’s Flushing
Garden City, NY – Macy’s Roosevelt Field
Huntington, NY – Macy’s Walt Whitman Shops
Lake Grove, NY – Macy’s Smith Haven
Staten Island, NY – Macy’s Staten Island Mall
Valley Stream, NY – Macy’s Green Acres Mall
West Nyack, NY – Macy’s Palisades Center
North Carolina
Raleigh, NC – Macy’s Crabtree Valley
Ohio
Columbus, OH – Macy’s Polaris Fashion Place
Strongsville, OH – Macy’s SouthPark
Oregon
Portland, OR – Macy’s Clackamas Town Center
Pennsylvania
Pittsburgh, PA – Macy’s Mall at Robinson
Pittsburgh, PA – Macy’s Ross Park
Pittsburgh, PA – Macy’s South Hills Village
Whitehall, PA – Macy’s Lehigh Valley Mall
Willow Grove, PA – Macy’s Willow Grove Park
Puerto Rico
San Juan, PR – Macy’s Plaza de Americas
Tennessee
Memphis, TN – Macy’s Wolfchase Galleria
Nashville, TN – Macy’s Green Hills
Texas
Austin, TX – Macy’s Barton Creek Square
Dallas, TX – Macy’s Dallas Galleria
El Paso, TX – Macy’s Cielo Vista Mall
Laredo, TX – Macy’s Mall Del Norte
Houston, TX – Macy’s Houston Galleria
Houston, TX – Macy’s Willowbrook Mall
Humble, TX – Macy’s Deerbrook Mall
Woodlands, TX – Macy’s Woodlands Mall
Virginia
Arlington, VA – Macy’s Fashion Centre at Pentagon
Washington
Bellevue, WA – Macy’s Bellevue Square
Kennewick, WA – Macy’s Columbia Center
Tacoma, WA – Macy’s Tacoma Mall
Tukwila, WA – Macy’s South Center