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What to do if you haven't received your stimulus check

8.7 million Americans who are eligible for a stimulus check may not have received one.

SACRAMENTO, Calif. — If you are still waiting for your stimulus check from the IRS, it's important to know that you are not alone.

According to the Government Accountability Office, 8.7 million Americans who are eligible for a stimulus check may not have received one.

The latest GAO report blames inadequate IRS and Treasury Department records, finding that the majority of people still missing their checks are either on social security, railroad pension, or typically don't file tax returns.

The Treasury Department didn't confirm or deny the report but did say they are working on an effort to notify the nearly 9 million people who may be eligible for payments.

Now the truth is there are numerous reasons why you may not have received your stimulus check, including outdated bank information, a wrong address or even fraud. But most of the potential issues point toward the same solution: the "Get My Payment" tool on the IRS website. This tool will help you track your payment status, payment type, and guarantee the correct bank information is on file.

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It's also worth noting that if you have a tax filing requirement and you haven't yet filed your 2018 or 2019 taxes, you'll have to do that first.

If you feel more comfortable speaking to someone on the phone, you also have the option to call the IRS directly at 800-919-9835.

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