If you are viewing on the ABC10 app, tap here for multimedia.

The Southside Community Center in Oroville was packed with Camp Fire survivors who wanted to hear information that could help them.

Some say they wanted to separate fact from fiction.

"We've heard so many different things," said Sheila LeBlanc, a Camp Fire survivor. "I've read so many different things online."

LeBlanc escaped from her Paradise home with her cat and fiance.

"It was the most harrowing experience I had ever gone through," LeBlanc said. "Driving through the walls of flames on the sides of the roads."

She's not allowed to go back to her home since it's still under an evacuation order, but she knows it's gone.

"A lifetime of collections," LeBlanc said. "Things we gathered throughout our life. It meant a lot, but we have our lives."

She went to the meeting to learn more about the debris removal process. Several people had that same question.

RELATED: Dwindling list of missing people brings relief to Camp Fire area

"Just trying to figure out who is gonna do the cleanup," said Robert Moreci, Camp Fire survivor. "Is FEMA gonna get involved? So, I want to hear about all of that and give all the police officers my support for keeping all the looters away."

The frustrations span from lack of housing to when they're allowed to go back.

"We understand that they can't give you a specific date cause there's a lot of variables they're dealing with. But we still want to get what information we could," said Phil Schouboe, survivor.

During the meeting, the Mayor of Paradise asked people to be patient as she said she's aware of people's frustrations of not being able to go back and check on homes.

Paradise Police Chief Eric Reinbold said the storm last week slowed things down in getting hazardous trees removed. He said crews are trying to get the town to open as soon as possible, once deemed safe.

Reinbold said once they allow people to go back in, initially only residents will be allowed in and will be handed safety packets because of potential hazards. If homes are still standing, he warns people they will likely be without power and gas, and to be prepared with supplies.

A representative with PG&E, to help with restoration efforts, said for electric service, power will likely be restored to all customers who can receive it by the end of the month, pending weather. They hope to restore gas service to all who can receive it during the first quarter of the year, also dependent on weather. For more information click here.

Continue the conversation with Ananda on Facebook.